The client reached out to Velotio with a critical challenge - there was a huge gap between patients and therapists using the platform, because of which the engagement rate was extremely low. The aim was to develop a comprehensive mobile app that could facilitate efficient appointment scheduling, secure patient data storage, and create connected experiences in order to improve the accessibility and quality of care.
The client is a leading mental healthcare provider in the UK, operating in over 500+ locations and working with 3,800+ therapists. They aim to create a well-being ecosystem by making high-quality therapy more accessible and affordable.
The initial objective was to create a web-based platform to facilitate healthcare services. After the successful launch of their web application, the next logical step was to launch a mobile application through which patients can easily manage appointments. This led us to move towards developing a robust application that would cater to the evolving needs and preferences of their users.
While the web app was able to serve the immediate patient needs, we had to tackle a few challenges to successfully translate the web operations to a mobile application.
Working with Velotio has been an absolute delight. The team’s understanding of the requirement was spot on. They were quick to roll out the MVP and skillfully integrated our inputs to deliver an intuitive mobile app within the committed timeline. And we have seen a significant surge in the engagement metrics, so it’s safe to say that the collaboration was a huge success.
To meet the client's requirements, Velotio assembled a skilled team of Product Managers, Data Engineers, Frontend and Backend Developers, Quality Analysts, DevOps Engineers, and support personnel. The project followed a strict timeline considering the zero-delay delivery commitment. Despite the challenges, the team overcame them through careful planning, robust technology choices, and close collaboration with the client.
Built a robust and fault-tolerant mobile app that streamlines bookings in a short span of 3 months.
Delivered connected experiences for patients and therapists in over 500 locations by ensuring seamless data synchronization and storage.
Resulted in a 65% increase in DAU (Daily Active Users), adding to the overall revenue and a significant increase in engagement rate.