Our client is an Ed-tech startup that coaches students/professionals to achieve their dream jobs in MAANG companies. Their Knowledge Hub platform gives a smooth learning experience to students and professionals. The platform provides access to videos, code complex problems, live classes, and mock interviews. They were looking for a partner to scale their application with advanced features, reduce the costs and optimize tools. Leveraging our proven expertise and experience in digital transformation, we successfully enhanced the platform on various fronts like core product development, numerous integrations, bug fixes/maintenance, and deployment automation. Our work with the client has resulted in exemplary customer satisfaction and substantial improvements in application performance.
Our client is a Professional Training and Coaching company based in the United States. With an impressive track record spanning over 7 years, they have effectively trained over 15,000 professionals. Their knowledge hub application is meticulously designed to support professionals and students in acquiring knowledge, honing their skills, and excelling in rigorous interviews at esteemed Tier 1 and Tier 2 companies. The application offers a wide range of courses, including Software Development, Tech Management, Data Science, and Systems Courses, along with invaluable assistance for mock interviews. Our client's primary goal is to empower individuals to pursue their career aspirations with leading technology companies.
Our client, a company with a relatively small team of 15–20 engineers, faced challenges in effectively managing their operations. They were looking for a partner to assist them achieve the following objectives:
“Velotio's technical proficiency is truly remarkable, with their help, we could scale the application with multiple features. In no time we achieved 99% SLA and our CSAT score soared to 90%. The application is now more robust, efficient, and user-friendly than ever before. Velotio has been instrumental in propelling our growth rapidly across the design, engineering, solution, and support phases.”
We collaborated with the client as their strategic engineering partner owing to our extensive expertise in Product Engineering and Digital Transformation.
We assigned a team of 1 Technical Lead, 4 Sr. Software Engineers, 5 Software Engineers, and 3 DevOps Engineers. Our Team conducted a thorough analysis of the existing applications and closely collaborated with the client to identify areas that needed improvement. With meticulous planning and successful execution, we completed the project within 3 months. We successfully unraveled one of the significant challenges by automating the application through a complex Terraform script.
Successfully achieved a 99% Service Level Agreement (SLA), resulting in a significant boost to the Customer Satisfaction (CSAT) score, which reached an impressive 90%.
Accomplished a remarkable 50% improvement in delivery performance by upgrading the APIs.
A notable increase of 25-30% in pipeline runs, leading to further enhancements in the Continuous Integration and Continuous Deployment (CI/CD) pipeline.